How fast will I get my order?
1) Free shipping applies to cart sub totals $150 or more (Deliver time is usually 5-7 days)
2) Most free ship orders ship via ground service or USPS first class (slowest option)
3) 2Day Shipping (2 days excluding weekends, meaning business days only, meaning M-F)
4) Overnight (As long as the order is cleared to ship, this will go out the next business day if placed by 3pm EST)
Some important things to know:
1) Order by 3 PM EST Monday-Friday to ship out the same day (unless we need to verify your order)
2) ALL first time orders / New addresses need to be verified before we ship.
3) We don't ship on weekends.
4) Weekend delivery is not guaranteed even if UPS/Fedex delivers in your area on Saturdays.
5) Signature is not required for most orders. If you want a signature, let us know in the order comments.
6) As long as PVK meets the shipping deadline (M-F 3pm Business days only) paid shipping is non-refundable.
7) UPS/Fedex DO NOT ship to PO Boxes. We need a physical address.
8) We reserve the right to and can change your shipping method at anytime without telling you if certain items can't be shipped by your chosen method (e.g., knives can't go via USPS)
9) If the carrier looses your packadge in transit and you paid for shipping, we are happy to issue store credit but this order is not eligible for a refund.
10) Missdelivery of items are not covered or eligible for a refund and will be handled on a case by case basis.
Tracking your order:
You'll receive a tracking number once your order ships.
UPS/Fedex offers photo proof of delivery, but they won't reimburse theft that happens on your property.
International Shipping:
Contact us first before placing an international order. There are restrictions on some products.
You are responsible for all import fees and customs charges. We won't pay them.
We can't falsify customs forms.
Lost, stolen, or seized items by customs are not refundable.
Need help?
Contact us before placing an order if you need it by a specific date.